Terms of Service.

Acceptance of these terms

By accessing or using prtherapyinc.com (the "Site"), you agree to these Terms of Service. If you do not agree, please do not use the Site. These terms apply to all visitors, including prospective and current patients. Our Privacy Policy is incorporated into these terms by reference.

About Performance Recovery Therapy

Performance Recovery Therapy ("PRT," "we," "us," "our") is a multidisciplinary rehabilitation and performance clinic operating two locations in Toronto: 1400 O'Connor Drive, Suite 14, East York, and 2100 Ellesmere Road, Suite 120, Scarborough. Our clinicians are regulated health professionals in the province of Ontario, registered with their respective regulatory colleges.

Medical disclaimer

The content on this Site (including articles, blog posts, service descriptions, videos, infographics, and downloadable resources) is provided for general educational and informational purposes only. It is not intended to be, and should not be treated as, medical advice, diagnosis, or treatment.

• Reading content on this Site does not create a clinician-patient relationship between you and any PRT practitioner.
• Do not delay seeking care, disregard professional advice, or stop a treatment plan because of something you read here.
• If you have a medical emergency, call 911 or go to the nearest emergency department.
• Always consult a qualified healthcare professional before starting a new exercise program, changing an existing one, or making decisions about your health, particularly if you are pregnant, have a chronic condition, or are recovering from surgery or a recent injury.

Individual results vary. Clinical outcomes depend on many factors that are unique to each person and cannot be predicted from general content on this Site.

Booking, appointments, and payment

Appointments are booked through our online scheduler, operated by Jane App ("Jane"). When you book through Jane you also agree to Jane's own terms. PRT is not responsible for Jane's availability, uptime, or policies, though we work with Jane to minimize issues.

• Cancellation policy — We require 24 hours' notice for cancellations or reschedules. Late cancellations and no-shows may be charged the full appointment fee. This policy is displayed during booking and at intake.
• Fees — Current fees for each service are listed on the Site and on Jane. We may adjust fees from time to time. The fee in effect on the date of your appointment is the fee that applies.
• Direct billing — Where direct billing is available, you authorize us to submit claims on your behalf to your insurer. You remain responsible for any portion not covered by your plan.
• Payment — Payments are processed by our payment processor and by Jane. We do not store credit card numbers on our servers.

Acceptable use of the Site

You agree to use the Site lawfully and respectfully. In particular, you agree not to:

• Attempt to gain unauthorized access to the Site, its servers, or related systems.
• Introduce viruses, malware, or other harmful code, or interfere with the Site's normal operation.
• Scrape, harvest, or systematically download content from the Site for commercial use.
• Impersonate another person, provide false information on any form, or misuse our contact channels.
• Use the Site in a way that violates applicable law or the rights of others.

Intellectual property

All content on the Site — including text, articles, photography, illustrations, graphics, logos, the "Performance Recovery Therapy" and "PRT" names, and the site design — is owned by or licensed to Performance Recovery Therapy and is protected by Canadian and international copyright and trademark law.

You may view and print content for your own personal, non-commercial use. You may not copy, republish, distribute, or create derivative works from our content without our prior written permission. Short quotations with clear attribution and a link back to the original page on prtherapyinc.com are generally acceptable for editorial use.

User-submitted content

If you submit content to us through a form, email, testimonial, or other channel, you confirm that you have the right to do so and grant PRT a non-exclusive, royalty-free license to use that content in connection with operating and promoting our services. We will not publish a testimonial that identifies you without your consent. You can ask us to remove your submission at any time by contacting us.

Third-party links and services

The Site may link to external websites and services, including Jane App, Instagram, TikTok, YouTube, Resilience Fitness, and others. We provide these links for convenience. We do not control those sites and are not responsible for their content, terms, or privacy practices.

Disclaimers

The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, PRT makes no representations or warranties of any kind about the Site, including its accuracy, completeness, reliability, availability, or fitness for a particular purpose. We do our best to keep information current, but clinical science evolves, and specific pages may become out of date.

Limitation of liability

To the fullest extent permitted by law, Performance Recovery Therapy, its owners, clinicians, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the Site, including any reliance on content from the Site. Nothing in these terms limits our liability for matters that cannot lawfully be limited, such as gross negligence or willful misconduct.

This limitation does not apply to the clinical care you receive in the clinic. Clinical care is governed by the standards and duties of each practitioner's regulatory college and by the consent you provide at intake.

Indemnification

You agree to indemnify and hold harmless Performance Recovery Therapy and its team from any claim, demand, or expense (including reasonable legal fees) arising out of your breach of these terms, your misuse of the Site, or your violation of any law or the rights of a third party.

Changes to these terms

We may update these terms from time to time. The "Last updated" date above will reflect the most recent revision. Continued use of the Site after changes are posted means you accept the updated terms. For material changes, we will post a brief notice on the Site for a reasonable period.

Governing law and jurisdiction

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in Ontario. Any dispute arising out of these terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Ontario, sitting in Toronto, unless required otherwise by consumer-protection law that applies to you.

Contact

Questions about these terms can be sent to:

Performance Recovery Therapy
Email: info@prtherapyinc.com
Phone: (416) 439-1001 (Scarborough) or (416) 288-0875 (East York)
Mail: 2100 Ellesmere Road, Suite 120, Scarborough, ON M1H 3B7